Shipping policy

At Tempo Store, we aim to make your shopping experience simple and convenient. We carefully process and dispatch every order so it reaches you safely and on time.

Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Our standard delivery time is approximately 3–5 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders.

Order Confirmation

After placing your order, you may receive a confirmation message or call to verify your order and delivery details.

Please make sure your name, phone number, and delivery address are correct when placing your order. Tempo Store is not responsible for delays caused by incorrect or incomplete delivery information.

Tracking Your Order

Where tracking is available, your tracking details may be shared with you once your order has been dispatched.

You can contact our customer support team if you need assistance regarding your order.

Delivery Delays

While we do our best to deliver orders within the estimated timeframe, occasional delays may occur due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete addresses
  • High order volumes
  • Other circumstances outside our control

We appreciate your patience in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and clear photos/videos of the product and packaging so we can review the issue and assist you with the appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact Tempo Store through the contact information provided on our website.

Tempo Store
Smart Products. Everyday Convenience.